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For product teams

FeedbackDeliveryRelease health

Feedback that stays connected to what ships.

Capture and triage feedback, then see the engineering and release evidence that responds to it.

Follow your loop

From Feedback to evidence your team can inspect.

One shared lifecycle, with the stages most relevant to this team in focus. Step through any stage to inspect the supported inventory.

01What did customers ask for?

02What shipped?

03Is it working?

Stage inventory

Feedback

Capture the customer signal.

Coming later reflects product vision, not a delivery commitment.

The problem

A request loses its context on the way to engineering.

Product teams should not have to re-explain the same signal every cycle.

  1. 01

    Customer feedback loses context before it reaches engineering

  2. 02

    Release status is difficult to understand without asking across several tools

Keep the signal in view

Watch how customers feel, then route it.

Sentiment trend

See the direction after a fix ships.

Sentiment for an area is charted like a trend line, so you can tell whether the change you shipped actually moved it.

per area12 weekspost-release

checkout sentiment · 12 weeks

+38

Up 14 pts since the checkout fix shipped

Checkout sentiment trend

Volatility

Not just the direction, the swings.

Each period's open, high, low, and close show whether a signal is settling or still bouncing week to week.

open-high-low-closeweeklyvolatility

onboarding sentiment · weekly

live
rose fell
W1W2W3W4W5W6
Onboarding sentiment, week by week

Triage

Every signal has a home.

Feedback is captured and tagged so a request is routed to an area and a status, not lost in a shared inbox.

capturedtaggedrouted
  • Checkout drops on mobile Safarishipped
  • Bulk export for reportingplanned
  • Confusing empty state on setuptriaging
  • SSO for the team planreviewing
Feedback triage board

Go deeper

Follow the feedback into the loop.

Create a feedback workflow, then connect GitHub for delivery visibility.

Start free

Self-serve workspace registration.